Customer Service Representative - State Farm Agent Team Member
Louisville - KY
Customer Service Representative - State Farm Agent Team Member
Full Time • Louisville - KY
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- Competitive salary
- Paid time off
- Training & development
- Health insurance
- Opportunity for advancement
- Bonus based on performance
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 1996 and currently lead a close-knit team of three. I graduated from Georgetown College, played football, worked in construction materials sales, and then joined State Farm as an adjuster before opening my own agency. I'm a lifelong Louisville resident, the proud father of five, a former middle school football coach, and enjoy golfing whenever I get the chance.
Serving our community has always been important to me. I'm active in my church, have coached youth sports and community teams, and enjoy building lasting relationships with the individuals and families we serve.
Our agency offers health benefits, a Simple IRA, professional development and growth opportunities, and a strong commitment to work-life balance. We believe in investing in our team and helping each person build a rewarding, long-term career.
Our culture is supportive, community-focused, and built around teamwork. I'm looking for a self-starter who is personable, committed, and enjoys building relationships with customers. If you're community-minded and excited to grow with a close-knit team, we'd love to meet you.
ROLE DESCRIPTION:
I opened my agency in 1996 and currently lead a close-knit team of three. I graduated from Georgetown College, played football, worked in construction materials sales, and then joined State Farm as an adjuster before opening my own agency. I'm a lifelong Louisville resident, the proud father of five, a former middle school football coach, and enjoy golfing whenever I get the chance.
Serving our community has always been important to me. I'm active in my church, have coached youth sports and community teams, and enjoy building lasting relationships with the individuals and families we serve.
Our agency offers health benefits, a Simple IRA, professional development and growth opportunities, and a strong commitment to work-life balance. We believe in investing in our team and helping each person build a rewarding, long-term career.
Our culture is supportive, community-focused, and built around teamwork. I'm looking for a self-starter who is personable, committed, and enjoys building relationships with customers. If you're community-minded and excited to grow with a close-knit team, we'd love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Mike Shelton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $50,000.00 - $65,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Louisville, KY and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none